Q: Connect/ Disconnect your Etsy account

<h6 id="connectyouretsyaccount">Connect your Etsy account:</h6> <ol> <li>Go to this <a href="https://app.everbee.io/account">page</a>. </li> <li>Check that your information is correct. </li> <li>Click on <strong>Connect</strong></li> </ol> <p>||| You might face analytics searches issues if you don't connect your Etsy account. In addition, Everbee needs to appear on your <a href="https://help.etsy.com/hc/en-us/articles/360001931728-What-are-Integrations-for-Etsy-Shops-?segment=selling">integrations Etsy Apps</a>. If EverBee is not showing up on your Etsy Apps, please contact us, so we can help you out. :)</p> <h6 id="helpfularticles">Helpful articles</h6> <ul> <li><a href="https://everbee.io/why-does-everbee-need-to-connect-to-my-shop/">Why does EverBee need to connect to my Etsy Shop?</a></li> </ul>

Q: Reconnect your Etsy Shop

<h3 id="reconnectyouretsyaccount">Reconnect your Etsy account:</h3> <ol> <li>Go to this <a href="https://app.everbee.io/account">page</a>.</li> <li>Click on Reconnect.</li> <li>Etsy will ask you to grant access to EverBee app. </li> <li>After authorizing EverBee as your Etsy app integrations, you should be able to use the extension as usual. </li> </ol> <p>|| You might face analytics searches issues if you don't connect an Etsy account.</p> <h6 id="helpfularticles">Helpful articles</h6> <ul> <li><a href="https://everbee.io/why-does-everbee-need-to-connect-to-my-shop/">Why does EverBee need to connect to my Etsy Shop?</a></li> <li><a href="https://help.everbee.io/en/article/connect-your-etsy-account-ko988a/">Connect your Etsy account</a></li> <li><a href="https://help.everbee.io/en/article/analytics-isnt-working-1rtzml3/">Analytics isn't working</a></li> </ul>

Question 1

Analytics isn't working / "No rows" error message

Accepted Answer

If you see a "Spinning" issue in EverBee, this guide will help you solve the issue.

|| It's important to use EverBee in a Chrome Browser for a better experience. In case you don't have a Chrome Browser, you can download it here.

Reinstall EverBee
Reconnect your Etsy shop. You can follow these steps.
If you've the same browser open for days, it may affect the analytics searches. We would like to recommend closing your browser completely.

Still facing this issue?

Please, feel free to contact us, we will be happy to help :)

Question 2

Connect/ Disconnect your Etsy account

Accepted Answer

Connect your Etsy account:

Go to this page.
Check that your information is correct.
Click on Connect

||| You might face analytics searches issues if you don't connect your Etsy account. In addition, Everbee needs to appear on your integrations Etsy Apps. If EverBee is not showing up on your Etsy Apps, please contact us, so we can help you out. :)

Helpful articles

Why does EverBee need to connect to my Etsy Shop?

Question 3

Manage your subscription

Accepted Answer

Manage your subscription from EverBee on the extension:

Open EverBee extension
Tap My account
Tap on Manage Billing

Manage your subscription from EverBee Web-App:

Open EverBee Web-App
Tap Menu
Click Account
Tap on Manage Billing

Question 4

Reconnect your Etsy Shop

Accepted Answer

Reconnect your Etsy account:

Go to this page.
Click on Reconnect.
Etsy will ask you to grant access to EverBee app.
After authorizing EverBee as your Etsy app integrations, you should be able to use the extension as usual.

|| You might face analytics searches issues if you don't connect an Etsy account.

Helpful articles

Question 5

How does EverBee work?

Accepted Answer

As you likely know, Etsy doesn’t share much data with us (or anyone).

Sales and Revenue history is no exception. We built an algorithm that takes the data that Etsy does share to make some estimations.

Etsy provides us with a few things such as:

Views
Reviews
Favorites
Listing dates
Prices
and a few other things.

Our algorithm uses this information to make our estimations. Unfortunately, Etsy won’t share exact details of each Etsy listing, so our algorithm has to do the heavy lifting.

An example of when a listing would be “way off” could be… If a listing is getting tons of views, tons of favorites, but just isn’t converting as good as their counterparts. EverBee will think the listing is doing well, but in reality, maybe the images are not very good and hence, not converting well (as an example)…

The same can be true if a listing is converting much higher than normal… EverBee estimates will be lower than reality.

Point is, EverBee is a guide, not exact results. And we’re working to improve it every day. :)

Question 6

How can I upgrade?

Accepted Answer

Here quick steps that you can follow to upgrade your plan. :)

Open EverBee side bar
Go to the section Pricing plan
Select the new plan
Register your card details

|| In case you face any issues by upgrading, please, try upgrading with this link.

Frequently Read Articles

Browse All Categories