Troubleshooting

Troubleshooting

EverBee is not working - No rows

If you see a "Spinning" issue in EverBee or you don't get results, this guide will help you solve the issue. It's important to use EverBee in a Chrome Browser for a better experience. In case you don't have a Chrome Browser, you can download it he...

Avatar

By Caio de Queiroz

February 6, 2024

How can I turn off EverBee?

Do you want to turn off EverBee but not remove it from your extensions? You can do it, by following these steps  - You can open your Chrome extension drop-down menu and click on EverBee . - EverBee will be set as "On", once you click on our logo,...

Avatar

By Caio de Queiroz

February 6, 2024

EverBee is not showing up on my Etsy page

If you see the following, it means that EverBee was successfully installed  - You will see a blue bar  on your Etsy store. - You will see EverBee's logo on your Chrome extension drop-down menu. - EverBee will be set as "On", you can check this on...

Avatar

By Caio de Queiroz

February 13, 2024

Error message when trying to upgrade

We apologize for any inconvenience this may have caused you. Sometimes, our payment processor is not compatible with certain browsers such as Brave or Firefox; but luckily we have a solution! Click on the link below and upgrade now to continue exp...

Avatar

By Caio de Queiroz

February 6, 2024

I can't see the extension bar on my Etsy shop

Hi there! Here are some quick steps to follow in case you can't see our extension bar. - Open this  link and check if the extension was added. In case you are using EverBee in incognito mode, you can check out our video, and allow the use of Ever...

Avatar

By Caio de Queiroz

February 6, 2024

I can't connect my Etsy Shop

Hello everyone You'll see this message whenever your Etsy store has already been connected to another EverBee account. It's possible to connect only 1 EverBee account to your Etsy store. However, you can add multiple stores and link them to the sa...

Avatar

By Caio de Queiroz

February 6, 2024

How to use EverBee in Incognito Mode

You can follow these quick steps to use EverBee in Incognito Mode. - Open your Chrome Browser. - On your Browser tool bar, click Settings. - Tap on Extensions - You will see EverBee extension, click on Details - Then enable incognito Mode. In...

Avatar

By Caio de Queiroz

February 6, 2024