If you see two charges for an EverBee subscription, it can be caused by the following reasons:

The subscription was bought using a different email address, thus creating two different accounts in EverBee software

How to check if this is the case?

  • You will see two different names/ emails on your receipt.
  • You have access to the extension when you log in from two different email accounts, and/or, you have received a subscription confirmation to two emails.


Please, contact us so we can help you sort this out. :)