Troubleshooting
Analytics isn't working / "No rows" error message
If you see a "Spinning" issue in EverBee, this guide will help you solve the issue. Reinstall EverBee Reconnect your Etsy shop. You can follow these steps (https://help.everbee.io/en/article/reconnect-your-etsy-shop-20-1vv0v8d/?bust=1669910568924PopularEverBee is not showing up on my Etsy page
If you see the following, it means that EverBee was successfully installed :) You will see a blue bar on your Etsy store. You will see EverBee's logo on your Chrome extension drop down menu. EverBee will be set as "On", you can check this on your Chrome extension menu bar.Some readersHow can I turn off EverBee?
Do you want to turn off EverBee but not remove it from your extensions? You can do it, following these steps :) You can open your Chrome extension drop down menu and click on EverBee. EverBee will be set as "On", once you click on our logo, it will change to "Off" . Related articles How to check if EverBee is Installed (or not) (https://everbee.crisp.help/enSome readersError message when trying to upgrade
We apologize for any inconvenience this may have caused you. Sometimes, our payment processor is not compatible with certain browsers such as Brave or Firefox; but luckily we have a solution! Click on the link below and upgrade now to continue exploring EverBee: https://everbee.io/pricing-plan/ In case this issue persists, please, contact us at hello@everbee.io :)Few readersHow to use EverBee in Incognito Mode
You can follow these quick steps to use EverBee in Incognito Mode. Open your Chrome Browser. On your Browser tool bar, click Settings. Tap on Extensions You will see EverBee extension, click on Details Then enable incognito Mode. Related links Check out our video about how to use EverBee in Incognito Mode How to check if EverBee was successfully installed (https://www.youtube.com/watch?v=bFew readersI can't connect my Etsy Shop
Hello everyone You'll see this message whenever your Etsy store has already been connected to another EverBee account. It's possible to connect only 1 EverBee account to your Etsy store. However, you can add multiple stores and link them to the same EverBee account. . As we can see in the image below, the extension informs the other EverBee account connected to your Etsy shop. You cFew readersI'm having design issues with the extension bar
Hello there! If you are having design issues as the following picture: . One thing you can try is zooming out your Etsy page. To do this, go to the Menu bar on your browser Zoom Adjust the zoom until the screen is the size you want and EverBee doesn’t overlap anymore. In case you need further help. Feel free to contact us! :)Few readersI'm getting the error "Your file couldn’t be accessed / ERR_FILE_NOT_FOUND"
When you click on EverBee, make sure you're actually on the Etsy website - otherwise this error will show up. Please, let's take into consideration that EverBee it's designed exclusively for Etsy! Happy Selling!Few readers
Frequently asked questions
Can I use EverBee on my ipad/Mobile?
We are excited to let you know that our program, Everbee.io, is available for both iPad and mobile devices. Here are the steps to get started: Open your browser and navigate to Everbee.io Click on "Try for free" located on the homepage Next, you will be directed to the registration page where you will need to provide your credentials to sign up for an account Once you have successfully registered, you can log in and start using our dashboard and its features onPopularCan EverBee analyze all the listings of a specific Keyword/Store?
Extension Yes!! Everbee will analyze all the products with prices of that specific Keyword/ store you are looking at. So, if you are on the first page of your search, Everbee will review and analyze the products that are on that page. Usually, Etsy shows 64 listings per page, which means that Everbee is analyzing 64 listings. It's necessary to follow the same process for each page for them to be shown in our listing. In case, a store has fewer listings, the number will change. DashboaSome readersWhat plans does EverBee has?
Hello there! In regard to the different plans... Hobby plan will give you 10 “analytics searches” per month and will show you 3 tags per individual product listing. Pro Plan will give you 30 “analytics searches” per month and will show you all tags of each individual product listing. Growth Plan, there is no limit on analytics searches! You can search, view tags and save favorites as much as you want.Few readersI can't see the extension bar on my Etsy shop
Hi there! Here are some quick steps to follow in case you can't see our extension bar. Open this link and check if the extension was actually added. In case you are using EverBee in incognito mode, you can check out our video, and allow the use of EverBee on your Browser.Few readersCan I use EverBee without having a store?
Yes! It is possible to use our software without having a store. You just need to create an Etsy account (it can be as a seller or buyer) and connect this one with EverBee. Helpful articles Why does EverBee need to connect to my Etsy Shop? Connect your Etsy accountFew readersAbout us
EverBee is a software service provider that is used for Etsy product research and revenue analytics. With EverBee you can quickly take actions and start growing your business. Our tool will give you the information you need to be successful on Etsy, such as: Finding a successful product to sell on Etsy Understanding what buyers are searching for on Etsy Researching what is working for current “best-selling” items, so a seller can create their own best sellers.Few readersMy Personal Data
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other third parties or companies for the marketing of their own products or services. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Still, we may also share your Personal Information to comply with applicable laws and regulations, to respond toFew readersWhen my Analytics searches gets renew?
The analytics searches count gets renew the 1st of each month. Helpful articles What qualifies as an Analytic Search?Few readersCan I filter the results on EverBee by country?
Yes!! You have 2 ways to filter by country on EverBee: Filter your Etsy page ( by shop location and shipping location) You can also change the Etsy market by going to the bottom of your Etsy page. . EverBee analyzes and displays the same data as your Etsy page. For example, let's say you're searching for tags and titles in French. If the listing you're analyzing has tags aFew readersOur Wish-List
Hey there! Our Wish-List was created for you to Vote & comment on existing ideas or suggest new ones that we can implement! Also, you'll be able to check the status updates of each idea. :) How to access Open your EverBee side bar or access to our Web-App You should be able to see Wish-List at the bottom part We're eager to hear from you!Few readers