Subscription

• Manage your subscription

  Manage your subscription on EverBee Open EverBee Web-App Tap on My profile Manage Billing In case you need further help, feel free to contact us through hello@everbee.io. 😊Popular

• Add or edit a payment method

  You can add cards to pay your subscription. Add a debit or credit card Sign in to your account Click on My Profile Tap on Manage billing Click Add payment method. Click Add credit or debit card. Enter your card info. Edit or add a payment methodFew readers

• Check your invoice history

  You can check your EverBee receipts. Sign in to your account Tap on Profile Manage billing At the bottom, go to the section "Invoice history" Select which invoice you want to visualize In case you need further help, feel free to contact us through hello@everbee.io. 😊Few readers

• Change your billing address

  You can change an address associated with a specific payment method. Edit your billing and shipping information Log in to your account Tap on My profile Manage billing In the "billing and shipping information" section, click Update information Enter your new address. Click Save. In case you need further help, feel free to contact us through hello@everbee.io. 😊Few readers

• Will my subscription auto-renew?

  Yes, our subscriptions are automatically renewed after each billing period. It depends on the subscription type you've chosen - monthly or annually. Please, note that cancelling the subscription turns off the auto-renew and ends the current subscription cycle. It is not done immediately and does not provide a refund. In case you need further help, feel free to contact us through hello@everbee.io. 😊 Related articles Refund Policy Terms of SeFew readers

• I upgraded my plan but the dashboard still marks the old plan

  If you see that EverBee didn't update your subscription, it can be caused by the following reasons: The payment didn't go through The bank didn’t authorize the charge A different email address was used when purchasing the subscription How to check if this is the case? You can check your invoices, here. You won’t see the charge on your bank statement.Few readers

• I was charged twice

  If you see two charges for EverBee subscription, it can be caused by the following reason. The subscription was bought using a different email address, thus creating two different accounts in EverBee software. How to check if this is the case? You will see two different names/ emails on your receipt. You have access to the extension when you login from two different email accounts, and/or you have received a subscription confirmation to two emails. Please, contact us (https://Few readers

• Remove a payment method

  Remove a payment method Sign in to your account Tap on My profile Manage billing Click in payment method. Tap in "..." Select "Delete" In case you need further help, feel free to contact us through hello@everbee.io. 😊Few readers

• How can I downgrade?

  Downgrade your subscription Go to this link Tap on My profile Manage Billing Click on "Update Plan" Select the plan of your preferenceFew readers

• Set or change a default payment method

  The first payment method you add to EverBee becomes your default way to pay for all future purchases. Change your default payment method Sign in to your account Click on "My profile" Tap on Manage billing Click in payment method. Tap in "..." Select "Make default" In case you need further help, feel free to contact us through hello@everbee.io. 😊Few readers

• How can I upgrade?

  Here quick steps that you can follow to upgrade your plan. :) Open EverBee side bar Go to the section Pricing plan Select the new plan Register your card details If you need further help, feel free to contact us through hello@everbee.io. 😊 Related articles What plans does EverBee has? (https://everbee.crisp.help/en/article/what-plans-does-evFew readers

• Cancel your subscription

  We hate to see you go... :( You can follow these steps to cancel your subscription: Go to this link Tap on Profile Click on Cancel Subscription If you need further assistance, feel free to contact us at hello@everbee.io :)Popular

Account

• Connect/ Disconnect your Etsy Shop

  You can follow these steps to reconnect your Etsy Shop :) In case you need further help, feel free to contact us through hello@everbee.io. 😊 Helpful articles Why does EverBee need to connect to my Etsy Shop? Connect your Etsy account (https://help.everbee.io/en/article/connectPopular

• Create a EverBee account

  Welcome to EverBee! Follow these steps to create your account and get started. Visit our Website, here Tap Try for Free Follow the instructions to add your email address Download EverBee extension Sign up with your Google account or an email address to start using EverBee. Your Google account will be used in case you need to recover your EverBee account. In case you neFew readers

• Connect additional Etsy Shops to your EverBee account

  You can follow these steps to connect your other Etsy Shops :)Few readers

• I forgot my password / Recover password

  If you forgot your password, you can reset it via email. To reset your password via email: Log out of EverBee Visit our Password reset page and type in the email address you connected to your EverBee account. Follow the instructions sent to that email’s inbox to reset your password Open EverBee and then tap Log in to use your new password In case you need further help,Few readers

• Log out of EverBee

  Log out of EverBee on the extension: Open EverBee extension Tap Log out Log out of EverBee on the Web-App: In case you need further help, feel free to contact us through hello@everbee.io. 😊Few readers

• Use EverBee on multiple computers

  Registered EverBee can log in to their EverBee account on multiple computers. Log in to EverBee on multiple computers Open EverBee on your other computer. Tap Log in. Enter the email address connected to your EverBee account. Follow the instructions to log in. In case you need further help,Few readers

• My Personal Data

  We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other third parties or companies for the marketing of their own products or services. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Still, we may also share your Personal Information to comply with applicable laws and regulations, to respond toFew readers