Articles on: EverBee Email

Send Orders emails

Order Campaigns are transactional campaigns, meaning that they are sent to customers to inform them about their orders in accordance with Etsy’s policies.

Send an order email in EverBee:

In your EverBee email account, navigate to Campings > Order Campaign

Order Campaigns

We will provide 4 templates for Transactional email to facilitate some actions:

Order confirmation: Sent once an order is placed in your Etsy store.
Shipment confirmation: Sent once an order is dispatched to the customer.
Delivery confirmation: Sent once the order is delivered to the customer.
Review request: Send to the customer to request a review.

The campaign’s will have by default some sections pre-filled, such as: Recipient, Campaign Type, Send Settings.

Click on any email to see the preview of this one

After you've published and sent emails, you can review trends of your emails from the email dashboard. All accounts include the following email performance data:

Emails Sends: Number of emails that were sent

Open rate: the percentage of people who opened your email out of the people who were delivered your email. An email open is counted when the images in the email load, or when the user clicks on a link in the email even if the images do not load.

Click rate: the percentage of people who clicked a link in your email out of the people who were delivered your email.

Unsubscribed: contacts who received the email and opted out of this or all email subscription types. These contacts will be dropped from future emails.

You can click in the action buttons located at the bottom right corner.

Edit: Customize the order campaign.

Pause: Turn off the order campaign

Send or save your email

Once you finalize to edit your email. You have the option to send a test email, save it as a draft or Launch it to your audience.

Now, you don't need to worry anymore about sending an Order Confirmation. Every time you get an order, this campaign will be triggered and send the email for you based on the event (order confirmation). 😊

Updated on: 29/10/2023

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