Articles on: Account and Billing

I was charged twice

If you see two charges for EverBee subscription, it can be caused by the following reason.

The subscription was bought using a different email address, thus creating two different accounts in EverBee software.

How to check if this is the case?

You will see two different names/ emails on your receipt.

You have access to the extension when you login from two different email accounts, and/or you have received a subscription confirmation to two emails.

Please, contact us, so we can help you sort this out.

Updated on: 19/03/2023

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