Articles on: Troubleshooting & FAQ

Analytics isn't working / "No rows" error message

If you see a "Spinning" issue in EverBee, this guide will help you solve the issue.

It's important to use EverBee in a Chrome Browser for a better experience. In case you don't have a Chrome Browser, you can download it here.
Reinstall EverBee
Reconnect your Etsy shop. You can follow these steps
If you've the same browser open for days, it may affect the analytics searches. We would like to recommend closing your browser completely.

Still facing this issue?

Please, feel free to contact us, we will be happy to help

Updated on: 19/03/2023

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